What You Need to Know

Booking Extension Policy

Extension of stay would be provided on current room rates, subject to availability.Current room rates can be different from the rates at which the rooms were booked.

Business Center and Fitness Center Policy

24 hours access to our guests

Cancellation Policy Standard

Cancellation Time Cancellation Fee 24 hours or more prior to check-in time Free cancellation (100% refund)Less than 24 hours before check-in time One night's booking amount Advance Purchase, Promotional Rates more than 15% or any other Non-Refundable Rate Complete Booking Amount

City and State Tax Per Booking

Hotel Service Fee $12.50 (taxes 8.875% = $1.10. A total of $13.61 per night, per room), State Sales Tax 8.875%, City Occupancy Tax 5.875%, City Unit Fee $2.00, State Unit Fee $1.50

Early Check-in and Late Check-out (subject to availability) 

Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy: Check-out Time Late Check-out Charges Between 12 PM and 6 PM 50% charges payable as per room rates of the next day, depending on hotel policy After 6 PM 100% charges payable as per room rates of the next day

General Terms and Conditions

The primary guest must be at least 18 years of age to be able to check into the hotel. It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID must be carried by every person above the age of 18 staying at the hotel. Without an Original copy of valid ID, the guest will not be allowed to check-in.Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to act against the guest. Certain destinations may have different policies for specific times during the year.Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.Certain policies are booking specific and are informed to the customer while making the booking.Total Tariff is the suggestive price at which rooms are available in the nearby locality /cluster / other online websites and does not necessarily represent the price of this hotel. The discount shown is with reference to suggestive price.

Group/Fit Cancellation Policy

Cancellation policy is up to 30 to 60 days prior to arrival for a group. Some group might have a nonrefundable policy.

How To Cancel

You can cancel your booking using our website Chat. You can also call us on +1 (212)- 204-5750 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. The Paul reserves the right to debit from The Paul Money account, in case of cancellation amount being higher than money already paid by the customer. In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 3.00 PM. Extra charges will apply as per below policy: Check-in Time Early Check-in Charges Before 6 AM 100% charges for one day payable as per room rates of the previous day 6 AM onwards 30% charges payable as per room rates of the previous day, depending on hotel policy Between 2:00 AM- 3:00 PM Complimentary

Luggage Hold

Prior to check in or at checkout there is a $5.00 fee per bag

On the Date of Check-in or No-Show

In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first night or can be complete booking amount if it is booked under Non-refundable rates

Parking Policy

Parking is located 107 West 31st Street, NY, NY 10001 between 6 and 7 Ave. $ 45 for small cars 24 hrs. $ 55 for SUV.

Pet Policy

Unfortunately The Paul Hotel does not accommodate our furry friends (all pets).

Rollaway Bed

The Paul does not have a Rollaway bed

Smoking Policy

No Smoking Policy for The Paul: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.The penalty for in-house smoking is $150