GENERAL TERMS AND CONDITIONS

The primary guest must be at least 21 years of age to be able to check into the hotel.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID must be carried by every person above the age of 21 staying at the hotel. Without an Original copy of valid ID, the guest will not be allowed to check-in.
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to act against the guest.
Certain destinations may have different policies for specific times during the year.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
Certain policies are booking specific and are informed to the customer while making the booking.
Total Tariff is the suggestive price at which rooms are available in the nearby locality /cluster / other online websites and does not necessarily represent the price of this hotel. The discount shown is with reference to suggestive price.

CHILDREN POLICY

Under age 15 years is complimentary without the use of extra mattress. Breakfast charges may be applicable to the child.
Under age 15 years is complimentary without the use of extra mattress. Breakfast charges may be applicable to the child.
Crib complimentary for the first child, for second $20+6% Tax per stay, applied once only.

ROLLAWAY BED

The Paul does not have a Rollaway bed

PET POLICY

The Paul hotel is not pet-friendly only service dogs are allowed.

BUSINESS CENTER & FITNESS CENTER POLICY

24 hours access to our guest

SMOKING POLICY

No Smoking Policy for The Paul: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.
The penalty for in-house smoking is $150

PARKING POLICY

Parking is located 107 West 31st Street, NY, NY 10001 between 6 and 7 Ave. $ 45 for small cars 24 hrs. $ 55 for SUV.

BOOKING EXTENSION POLICY

Extension of stay would be provided on current room rates, subject to availability.
Current room rates can be different from the rates at which the rooms were booked.

CITY & STATE TAX PER BOOKING

State Sales Tax 8.875%
City Occupancy Tax 5.875%
City Unit Fee $2.00
State Unit Fee $1.50

CANCELLATION POLICY - STANDARD

Cancellation Time Cancellation Fee
24 hours or more prior to check-in time Free cancellation (100% refund)
Less than 24 hours before check-in time One night's booking amount
Advance Purchase, Promotional Rates more than 15% or any other Non-Refundable Rate Complete Booking Amount

CANCELLATION POLICY - GROUP/FIT CANCELLATION POLICY

Cancellation policy is up to 30 to 60 days prior to arrival for a group. Some group might have a nonrefundable policy.

CANCELLATION POLICY - ON THE DATE OF CHECK-IN OR NO-SHOW

In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first night or can be complete booking amount if it is booked under Non-refundable rates

CANCELLATION POLICY - HOW TO CANCEL

You can cancel your booking using our website Chat. You can also call us on +1 (212)- 204-5750 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. The Paul reserves the right to debit from The Paul Money account, in case of cancellation amount being higher than money already paid by the customer.

PAYMENT POLICY - FOR BOOKINGS OF 5 OR MORE ROOMS

You need to pay at least 25% of the booking amount in advance to make a booking for 5 or more rooms. Name of the guest should be given 15 Days in advance, booking request can be submitted at any time.

Cancellation Time Cancellation Fee
60 days prior to check-in date 10% of total room night plus taxes
Between 15 to 30 days of check-in date 50% advance amount
Less than 15 days of check-in date 100% advance amount

EARLY CHECK-IN AND LATE CHECK-OUT - EARLY CHECK-IN (SUBJECT TO AVAILABILITY)

In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 3.00 PM. Extra charges will apply as per below policy:

Check-in Time Early Check-in Charges
Before 6 AM 100% charges for one day payable as per room rates of the previous day
6 AM onwards 30% charges payable as per room rates of the previous day, depending on hotel policy
Between 2:00 AM- 3:00 PM Complimentary

EARLY CHECK-IN AND LATE CHECK-OUT - LATE CHECK-OUT (SUBJECT TO AVAILABILITY)

Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:

Check-out Time Late Check-out Charges
Between 12 PM and 6 PM 50% charges payable as per room rates of the next day, depending on hotel policy
After 6 PM 100% charges payable as per room rates of the next day

The Paul hotel follows a strict no smoking policy, breaking of the said rule may attract a penalty of $500. The guests are expected to keep the rooms clean and follow hygienic practices. Pets are not allowed on the hotel premises. Some of our policies are booking specific. Kindly refer to our policies page for details.